Store Manager

Company overview:

Our client is an international restaurant and food service brand currently expanding its presence in Thailand. As part of its market entry and growth strategy, the company is building its local marketing capabilities to strengthen brand awareness, customer engagement, and market positioning. This role offers the opportunity to play a key role in launching and growing a well-recognized consumer brand in Thailand.

Requirements

• Experience as a Store Manager, Restaurant Manager, Assistant Store Manager, Shift Manager, or a similar leadership role in the food and beverage industry.
• Experience managing restaurant staff and daily operations.
• Experience in shift planning, workforce management, and staff training.
• Ability to work effectively in a fast-paced restaurant environment.
• Strong leadership and people management skills.
• Knowledge of restaurant operations and customer service management.
• Understanding of food and beverage operations and kitchen workflows.
• Strong problem-solving and decision-making abilities.
• Excellent communication and team coordination skills.
• Experience in Japanese restaurants, sushi restaurants, izakaya, chain restaurants, or quick-service restaurants is highly preferred.
• Customer-focused mindset with a commitment to service excellence.
• Ability to maintain high standards of hygiene, safety, and operational quality.
• Willingness to support new store development and future business expansion.
• Responsible, proactive, and capable of leading a large team effectively.

Responsibilities

• Manage overall restaurant and store operations.
• Supervise store staff and team leaders to ensure smooth daily operations.
• Conduct staff training based on company standards and operational procedures.
• Manage shift schedules, manpower planning, and workforce allocation.
• Ensure excellent customer service standards and customer satisfaction.
• Oversee both kitchen and front-of-house operations.
• Support store opening and preparation activities before operating hours.
• Monitor food preparation and operational processes to maintain quality standards.
• Maintain hygiene, cleanliness, food safety, and workplace safety standards.
• Monitor sales performance, labor costs, operating costs, and overall store profitability.
• Handle customer complaints and operational issues in a professional manner.
• Coordinate with management regarding store performance and operational improvement.
• Develop and mentor future supervisors and store leaders.
• Support business expansion and future store opening initiatives.
• Ensure compliance with company policies, operational manuals, and service standards.

Contact

Wimonsiri T.

Tel : +66 2 017 5928

Wimonsiri.t@adecco.com