Sales Supervisor (Logistics)

Company Overview:

Our client is a leading Japanese logistics provider with over 140 years of global experience, operating in Thailand since 1989. The company offers comprehensive international freight and logistics services, supported by a nationwide network and strong operational capabilities.

Qualifications:

• Bachelor’s Degree or a Master’s Degree in Logistics or any related fields

• English: Internal Conversation Level (TOEIC score is preferred)

• Minimum 3–4 years of experience in sales, sales coordination, or a related field

• Experience in the logistics, freight forwarding, transportation, or supply chain industry is preferred

• Experience preparing sales quotations, proposals, presentations, and other customer-facing materials

• Ability to assess customer requirements and recommend appropriate logistics and supply chain solutions

• Proven experience working with Japanese clients and understanding their business culture and expectations is preferred

• Good knowledge of freight forwarding operations, including freight rates, Incoterms, customs clearance procedures, and warehouse management

• Strong negotiation, relationship-building, and customer management skills

• Excellent communication, interpersonal, and coordination abilities

• Self-motivated, proactive, and capable of making sound business decisions

• Possess a valid driving license and own transportation for business travel

Responsibilities:

• Managed sales activities and coordinated with clients, primarily supporting Japanese customers

• Identified and developed new business opportunities through lead generation, client outreach, sales presentations, and contract negotiations

• Prepared quotations for logistics services, including air freight, ocean freight, and cross-border transportation

• Supported tender and bidding processes by preparing proposals and responding to customer requirements

• Developed and delivered professional presentations to effectively communicate service offerings and business solutions

• Coordinated with internal departments to ensure efficient service execution and customer satisfaction

• Assisted in resolving complex customer issues and complaints to maintain strong client relationships and service quality

• Built and maintained long-term relationships with customers to support business growth and customer retention

• Analyzed customers' supply chain operations and recommended logistics solutions to improve efficiency and cost-effectiveness

• Performed additional duties and projects as assigned by management