Account Delivery Manager – Hyperscale Data Center

A fast-growing technology company focused on data center solutions, IT infrastructure, and digital innovation, serving enterprise customers across diverse industries.

- 8+ years in hyperscale or large-scale colocation data centers.

- Strong experience in Built-to-Suit data center delivery and tenant/account management, ideally from construction through operations.

- Experience with commissioning, FAT/SAT/IST, handover, and operational readiness.

- Knowledge of critical infrastructure including UPS, generators, cooling, and power distribution.

- Familiarity with SLA, MOP/SOP/EOP, incident/RCA, and change management.

- Strong customer/tenant-facing and cross-functional stakeholder management skills.

Preferred backgrounds: AWS, Microsoft, Google, Meta, Equinix, Digital Realty, AirTrunk, STT GDC, NTT, PDG, Bridge Data Centres, or comparable hyperscale/colocation operators.

Strict requirement: Candidates must have direct experience in delivering hyperscale or large-scale colocation data center projects. General IT, software, telecom/network operations, or non-critical facilities backgrounds are not suitable.

About the Role

The Account Delivery Manager (ADM) serves as the primary interface between hyperscale tenants and internal construction, engineering, commissioning, operations, and commercial teams.

The ADM is involved from the construction stage onward, representing tenant requirements throughout the delivery of Built-to-Suit (BTS) hyperscale data center projects—from design and construction coordination through commissioning, handover, and live operations.

Key Responsibilities

- Act as the primary interface for hyperscale tenants from the construction stage through COD and live operations.

- Coordinate tenant requirements across design, construction milestones, technical specifications, and capacity delivery.

- Manage tenant participation in FAT, SAT, IST, commissioning, and acceptance activities.

- Drive delivery readiness, handover, documentation, and closure of tenant requirements before COD.

- Coordinate construction, engineering, commissioning, and operations teams to ensure delivery meets tenant specifications, SLAs, and acceptance criteria.

- Post-COD, manage SLA governance, incidents/RCA, maintenance and change notifications, escalations, and tenant reporting.

- Support phased capacity delivery and expansion throughout the campus lifecycle.

- Build long-term relationships with tenant operations, engineering, and leadership teams.

Contact

Email:Siriprapa.P@adecco.com

Line: 0947959696