Senior Enablement and Content Lead

Our client is Oracle, one of the world’s leading technology companies, with a strong focus on cloud infrastructure, enterprise software, AI, databases, and technology services.

For this opportunity, you would be working within Oracle Customer Success Services (CSS), a division focused on helping enterprise customers maximize the value of their Oracle technologies and services.

·      Field teams receive timely, clear, and relevant content that improves readiness and customer conversations.

·      Messaging is consistent across product, sales, enablement, marketing, and customer engagement touchpoints.

·      Content work moves efficiently from intake to publication with fewer gaps, duplicate assets, and unclear ownership.

·      Stakeholders view the role as a dependable partner who brings structure, judgment, and polished execution to important initiatives.

·      AI enabled working practices improve speed and consistency while preserving accuracy, brand alignment, and appropriate review.

·      Five or more years of experience in content strategy, sales enablement, go to market, management consulting, product marketing, or a related role in a technology or professional services environment.

·      Experience at a leading consulting organization or major enterprise technology company. Backgrounds similar to Deloitte, Accenture, Microsoft, IBM, Oracle, or comparable organizations are strongly preferred.

·      Demonstrated ability to work independently, turn ambiguous requests into clear plans, and deliver high quality work across multiple priorities in a fast moving environment.

·      Exceptional writing, editing, and storytelling skills, including the ability to simplify complex technical or business concepts without losing accuracy.

·      Working knowledge of go to market strategy, sales motions, and enablement practices, with a strong sense of what field teams need to use content effectively.

·      Strong PowerPoint and presentation development skills, with the ability to create compelling executive and customer ready materials.

·      Experience coordinating cross functional stakeholders and managing reviews, approvals, dependencies, and deadlines.

·      Practical experience with AI assisted content development tools such as OpenAI, Claude, or similar tools, including sound judgment about quality, confidentiality, and responsible use.

·      Comfort learning unfamiliar technologies and service offerings quickly; cloud, SaaS, and enterprise services experience is preferred.

·      A customer focused, resourceful, and collaborative approach, balanced with the confidence to make recommendations and drive work to completion.

·      Translate go to market priorities, product and service strategy, and technical capabilities into clear messaging, positioning, and role based enablement content.

·      Develop and manage a broad range of assets, including executive presentations, solution overviews, sales plays, battlecards, customer stories, AI use cases, training content, internal communications, event materials, and customer facing collateral.

·      Own content workstreams from intake through research, drafting, review, approval, publication, and lifecycle management; establish clear timelines, decision points, and stakeholder expectations.

·      Partner with product management, sales, solution engineering, marketing, delivery, and communications to gather insight, validate accuracy, and create a consistent narrative.

·      Identify content gaps across the seller and customer journey and recommend practical, scalable solutions that improve field readiness and customer conversations.

·      Create reusable templates, content frameworks, and organization practices that make high quality materials easier to find, update, and reuse.

·      Facilitate working sessions and reviews that surface decisions, resolve ambiguity, and move content forward with minimal oversight.

·      Use feedback, adoption signals, and available metrics to improve content quality, relevance, and effectiveness over time.

·      Apply AI tools, such as OpenAI Chatgpt and Work, to responsibly accelerate research, outline development, content refinement, quality checks, and content operations while maintaining human judgment and accuracy.

·      Support time sensitive launches, leadership requests, customer opportunities, and field needs with sound prioritization and polished execution.