O2C Associate Italian Speaker - Lisboa

Order-to-Cash Associate

We're seeking a detail-oriented Order-to-Cash Associate to join a growing organisation. This role is responsible for managing the end-to-end order lifecycle, ensuring orders, returns, credits, and customer requests are processed accurately while delivering a high standard of service to customers and internal stakeholders.

Key Responsibilities

- Process and manage customer orders, amendments, returns, and credits.
- Monitor orders through to delivery and proactively resolve issues.
- Support invoicing, documentation, and order-related queries.
- Collaborate with internal teams and external partners to ensure seamless order fulfilment.
- Maintain accurate customer and order records while adhering to established processes and controls.

What We're Looking For

- Experience in Order-to-Cash, order management, customer operations, or a similar environment.
- Strong organisational skills and attention to detail.
- Excellent communication and problem-solving abilities.
- Proficiency in Microsoft Office and ERP/customer management systems.
- Ability to manage multiple priorities in a fast-paced setting.

Why Join Us?

This is an excellent opportunity to join a collaborative team where you'll play a key role in operational excellence, customer satisfaction, and business performance.