Italian Cash Collection Specialist - Oeiras

Are you ready to be our next Cash Collections Specialist (Italian Speaker)? We're seeking a dynamic individual who thrives on accuracy and enjoys the thrill of financial operations. As a Cash Collections Clerk, you'll play a pivotal role in ensuring the financial processes run smoothly and efficiently!

RESPONSIBILITIES:
- Management of a centralized mailbox, assigning inbound customer queries
- Once logged, prioritize customer queries
- Investigate customer queries by liaising with internal departments by both phone and email, to understand the issue.
- Uphold or credit the charge in the rental system
- Respond directly to the corporate customer or via the credit control team
- Building a rapport with the customer and credit control team
- Identifying root causes and putting in preventative measures where applicable
- Liaise with the data loading


KEY SKILLS:
- Fluency in Italian (mandatory) and good command of English;
- Ability to reconcile high volume transactions;
- Good analytical skills;
- Professional manner and highly organized;
- Ability to multitask;
- High standard of numeracy, accuracy and attention to detail;
- Ability to work on your own initiative, prioritizing your own work;
- Excel advanced or intermediate skills;
- MS access knowledge.


OFFER:
- Opportunity to work in a reference company in its sector;
- Salary conditions compatible with professional experience;
- Dynamic and versatile work environment;
- Work contract with our client;
- Initial and continuous training.
- Location: Paço de Arcos, Oeiras

Don't let this opportunity slip away, apply now!