Collections Agent - FR/ENG

French Collections Agent – Hybrid | Miraflores, Algés

Are you fluent in French and have experience in cash collection? Do you want to work in a multinational environment with career growth opportunities? Then this role is for you!

🔹 Your Responsibilities:

✔ Manage a portfolio of clients within an international setting 🌍
✔ Ensure timely payments and follow up on overdue accounts
✔ Handle customer complaints and forward them to the relevant subsidiaries
✔ Retrieve missing accounting information via phone and email 📩
✔ Diplomatically negotiate and reinforce company policies
✔ Maintain accurate records of interactions and complaints
✔ Identify and propose solutions for customer account issues
✔ Build strong relationships with internal teams (SSC & subsidiaries) and external contacts (clients)

🎯 What We’re Looking For:

🔹 Fluent in French (C1)
🔹 English (B1)
🔹 Advanced Excel & SAP skills
🔹 3+ years of experience in cash collection or a similar role (experience in a shared service center is a plus) ( mandatory)
🔹 Strong finance knowledge and attention to detail

💼 What We Offer:

✅ Hybrid work model 🏡🏢
✅ Monday to Friday | 08H - 17H ⏰
✅ 40h/week schedule
✅ Base Salary 1.200 💰
✅ Meal Allowance: €9.60/day 🍽

🚀 Ready for this opportunity? Apply now and join an international team!