COM Support

Client Description:

We are looking for a specialist of COM Support for our client.

What can we offer:

Employment contract OR B2B contract with Adecco Group

Duration: 12 months contract possibility for extension

Mode: Onsite

Job Location: Święte (near Wrocław)

Candidate Profile:

·      Bachelor's degree in Business, Aerospace Engineering

·      At least 2 years of experience in Aerospace / Manufacturing / Engineering

·      Strong quantitative and analytical skills

·      Strong oral, written communication skills, excellent customer relationship building skills, strong interpersonal and leadership skills

Preferred qualifications:

·      Strong Business Acumen, Analytical capability, and Contract Management

·      Demonstrated ability to lead, mentor and influence customer and peers

·      Demonstrated capability to multitask in a fast-paced environment

·      Experience with Lean and Six Sigma / Process Improvement activities

Responsibilities:

• Identifying new opportunities, responding to customer requests, interpreting customer requirements, and execution of contracted services.
• Oversee’s the process for completing customer orders in accordance with contract/order requirements, timeline, and budget.
• Primary point of contact between Shop floor, Customer & cross functional teams like planning, quality, supply chain & Customer Program Team.
• Track & update maintenance status to client on critical repairs. Responsible for informing & collecting prior approval from clients.
• Assess any risk related to TAT, hardware & cost. Communicate to delays, hurdles and critical milestones to client
• Escalate issues internally to meet client timelines on maintenance events
• Support coordination of part availability, tooling etc
• Maintain issue logs, changes any other critical information for respective maintenance events.
• Report KPIs & work towards continuous improvement to increase customer experience
• Managing and assessing that all necessary controls are in place to execute the end-to-end process smoothly as per contract agreement.
• To be able to manage process invoicing and billings and work closely with the billing team.
• Coordination of repairs, follow-ups, warranty and guarantee review, overview of DR's approvals and escalations
• To be able to access and generate work scopes for engines inducted at shop and work scope revisions.
• Collaborate with MRO team, including purchasers to ensure optimal stock levels of critical spare parts
•  Regularly review Materials/Inventory Management guidelines with key stakeholders
• Managing and monitoring the WIP engines at various gates.
• Oversee’s the processing of all RFQs and RFPs, facilitates and ensures timely response to internal and external customers in alignment with financial and compliance requirements.
• Drive new analysis and help the cost reduction initiatives.
• Should be able to drive customer interaction and work independently.
• Successfully manage the relationship with the client and all stakeholders.