JAPAN DESK ASSISTANT (HANOI OFFICE)

• Job Title: Japan Desk Assistant
• Department: Customer Service
• Location: Hanoi
• Job status: Full-time
• Job Grade: SS
• Job Level: Executive – Senior
• Reporting to: Head of Department

• Assist the General Director and General Manager in maintaining relationships with Japanese clients.
• Prepare documents for client meetings and follow up on action items after meetings.
• Act as a point of contact between the Business Development team and existing/potential clients.
• Prepare weekly and monthly reports for the General Manager.
• Participate in client relationship activities (e.g., dinners, golf outings).
• Support the team to achieve team targets.
• Perform other tasks as assigned by the General Manager. 

REQUIREMENTS

• Vietnamese: fluency in Japanese is required (preferably JLPT N1); proficiency in English is an advantage.
• Bachelor's degree in business or a related field.
• Experience working in a Japanese company is preferred, especially in roles such as Assistant/Secretary to the General Director or supporting/reporting to Japanese managers or expatriates.
• Proficient in Microsoft Word, Excel, and PowerPoint.
• Confident, dynamic, and proactive, with strong decision-making and critical thinking skills.
• Self-motivated, with strong initiative and a high level of energy.
• Strong attention to detail and accuracy.
• Flexible and adaptable to different situations.
• Willing to travel for business within Vietnam when required.

WORKING CONDITIONS

• 8 working hours/day, 5 days/week. Annual summer vacation, Year-end Party, Annual health-screen, Gifts on holiday/special occasion, healthcare program, Professional working environment.
• Social insurance as required by law, PTI Healthcare insurance.
• Paid leave: up to 15 days/year.
• Allowance: telephone, business trip, motorbike parking fee, overtime paid if applied and approved.
• Performance review to adjust salary and title/position every year.
• Annual bonus: up to result of company and your performance, it will be decided and paid twice a year in April and December as Company regulation.