Aftermarket Sales Head - HVAC

An established global B2B technology and engineering organization delivering mission-critical products, services, and lifecycle solutions to commercial, industrial, infrastructure, and building-sector customers. The company is investing heavily in customer success, recurring revenue growth, and service excellence, making this a strategic leadership role for commercially driven candidates.

Key Responsibilities

• Lead the nationwide aftermarket sales and service business, including service contracts, maintenance solutions, upgrades, spare parts, and customer lifecycle management.
• Define and execute long-term growth strategies aligned with business objectives.
• Build and strengthen partnerships, service networks, and customer support capabilities across multiple locations.
• Drive customer satisfaction, retention, and recurring revenue growth through value-added service offerings.
• Lead resolution of critical customer issues and establish continuous improvement initiatives.
• Develop high-performing teams through coaching, performance management, and succession planning.
• Collaborate with regional and local stakeholders to ensure operational excellence and sustainable business growth.

Ideal Candidate

• 10+ years of experience in B2B sales, aftermarket sales, service business, project sales, key account management, or business leadership.
• Proven experience leading teams and driving commercial performance in industrial or technical environments.
• Backgrounds welcomed:
• Industrial equipment & machinery
• MEP / Building Technologies
• Engineering Services
• Facility Management Services
• Energy Solutions
• Building Materials & Technical Products
• Automation & Industrial Systems
• Technical Maintenance & Service Businesses
• Strong customer-centric mindset with excellent stakeholder management and negotiation skills.
• Experience managing service contracts, aftermarket business, customer support, or recurring revenue models is highly preferred.
• Strong leadership capability with experience mentoring sales and service teams.
• Fluent English communication skills.