Resident Support Specialist Weekend Shift

Resident Support Specialist
Center for Veterans Issues, Inc. (CVI)
Location: Milwaukee, WI
Schedule: Weekend Shift, Part Time, 7am-7pm or 7pm-7am
Pay: Competitive Hourly Rate $19-21hr
Department: Vets Place Central
Make a Difference in the Lives of Veterans
The Center for Veterans Issues (CVI) is seeking a compassionate, dependable, and mission-driven Resident Support Specialist to join our team at Vets Place Central, a transitional housing program serving Veterans experiencing homelessness.
In this role, you will provide weekend support, guidance, and supervision to residents while helping create a safe, structured, and respectful living environment. If you are passionate about serving those who have served our country and enjoy working in a people-centered environment, we encourage you to apply.
What You'll Do
Support Veterans Daily

• Build positive relationships with residents and provide day-to-day support.
• Conduct routine wellness and safety checks.
• Offer emotional support and assist with conflict de-escalation when needed.
• Encourage resident participation in chores, life skills development, and community responsibilities.
• Support residents in meeting program expectations and housing goals.

Assist with Program Operations

• Complete accurate shift logs, incident reports, and resident documentation.
• Support resident intake, orientation, and discharge processes.
• Collaborate with case managers, clinicians, and community partners to ensure coordinated care.

Maintain a Safe Living Environment

• Monitor facility security and safety.
• Report maintenance concerns and safety issues promptly.
• Enforce curfew procedures, visitor guidelines, and sign-in/sign-out requirements.
• Help maintain clean and orderly common areas.

Respond to Emergencies

• Follow established protocols for medical, behavioral, and environmental emergencies.
• Respond appropriately to mental health crises, substance use incidents, or resident conflicts.
• Maintain professionalism, confidentiality, and ethical boundaries at all times.

Qualifications
Required

• Associate's Degree in Social Work, Human Services, Psychology, or a related field.
• CPR/First Aid Certification or the ability to obtain certification.
• Experience supporting vulnerable or at-risk populations.
• Basic computer proficiency, including data entry and spreadsheet use.
• Strong communication, problem-solving, and interpersonal skills.

Preferred

• CBRF Certification.
• Experience working in residential, shelter, behavioral health, social services, or community-based programs.
• Experience with facility safety monitoring and incident reporting.

Important Position Requirement
This position is limited to male applicants due to the nature of the essential job duties, which include direct observation responsibilities and access to private residential areas occupied by male Veterans. This requirement qualifies as a Bona Fide Occupational Qualification (BFOQ) consistent with applicable laws and regulations.
Why Join CVI?

• Make a meaningful impact in the lives of Veterans.
• Work with a dedicated team committed to ending Veteran homelessness.
• Gain valuable experience in housing, behavioral health, and social services.
• Support an organization with a longstanding mission of helping Veterans achieve stability, independence, and success.

Physical Requirements

• Ability to stand and walk for extended periods throughout the shift.
• Occasional bending, lifting, and carrying of up to 25 pounds.
• Ability to work effectively in a residential living environment.

Apply Today
Join the Center for Veterans Issues and become part of a team dedicated to empowering Veterans on their path toward stable housing and self-sufficiency.
Center for Veterans Issues, Inc. is an Equal Opportunity Employer. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of this position.
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Benefit offerings include medical, dental, vision, life insurance, short-term disability, additional voluntary benefits, EAP program, commuter benefits and a 401k plan. Our program provides employees the flexibility to choose the type of coverage that meets their individual needs.  Available paid leave may include Paid Sick Leave, where required by law; any other paid leave required by Federal, State, or local law; and Holiday pay upon meeting eligibility criteria.

 

Pay Details: $19.00 to $21.00 per hour

Equal Opportunity Employer/Veterans/Disabled

Military connected talent encouraged to apply

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The Company will consider qualified applicants with arrest and conviction records in accordance with federal, state, and local laws and/or security clearance requirements, including, as applicable:

• The California Fair Chance Act
• Los Angeles City Fair Chance Ordinance
• Los Angeles County Fair Chance Ordinance for Employers
• San Francisco Fair Chance Ordinance

Massachusetts Candidates Only: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.