Remote Human Resources Representative

Join Adecco in a dynamic, corporate environment based out of Dublin, CA. This is an exciting, remote, temporary opportunity to work directly with a Fortune 500 company. If you have a solid background in Human Resources support and are looking to advance your career within a reputable organization, this position is ideally suited for you.

 

About the Role:

As a Human Resources Representative, you will serve as a point of contact for HR Services, Talent Acquisition coordination, and the primary contact to evaluate criminal convictions in the background check process and provide hiring recommendations to the appropriate hiring manager. You will support background check screening process and will be responsible for researching and executing quality evaluation and resolution of “needs review” background checks in compliance with applicable laws and company procedures. The HR Representative will be responsible for receiving, routing, and responding to calls from store management, field leaders, corporate and distribution centers on matters related, but not limited to: support of the recruiting and onboarding process; assist with locating HR policies and procedures; provide guidance on basic policies and procedures, working closely with various other support functions to resolve matters; collects and disseminates information quickly, clearly and accurately to the appropriate workgroup through the case management system; identify and immediate escalate critical matters; identify priorities and problems requiring action and facilitating communication for timely responses. The Human Resources Services Representative partners with their manager to regularly review performance in delivering high-level customer service.

 

Key Responsibilities:

• Manage HR inboxes, answer employee inquiries, and escalate issues to the appropriate teams.

• Support recruiting and HR processes, including job postings, interview scheduling, onboarding, background checks, relocation, temporary staffing, and referral programs.

• Handle high-volume employee calls regarding payroll, benefits, leave of absence, HR policies, and HR systems, resolving issues whenever possible.

• Route HR-related inquiries to the correct teams and ensure timely follow-up and resolution.

• Maintain accurate records of employee inquiries and case outcomes in the HR case management system.

• Manage end-to-end background screening adjudication, including verifying credentials, evaluating eligibility, conducting individualized assessments, and determining hiring recommendations.

• Communicate background check results and provide guidance to managers, recruiters, and business leaders.

• Coordinate with background screening vendors to monitor case status, ensure compliance, and meet service-level expectations.

• Serve as a liaison between HR, Legal, and vendors to resolve issues and improve screening processes.

• Maintain accurate background check documentation, reporting, and case management records.

• Stay current on background screening laws, compliance requirements, and related processes.

• Support special projects and perform other duties as assigned.

 

Qualifications:

• Bachelor’s Degree or higher preferred

• 1-3 years administrative experience

• MS Office skills, including Word and Excel

• Ability to communicate clearly and effectively (verbal and written) with organizational awareness and sensitivity

• Attention to detail

• Ability to handle confidential and sensitive information with discretion

• Ability to meet or exceed established service level expectations

• Ability to apply general rules to specific problems to produce answers

 

Additional Details:

• Work hours: 8:00 am – 5:00 pm, Monday through Friday.

• Remote work model

 

Why Join Adecco?

This role offers a unique opportunity to gain valuable experience in a corporate setting, with room for professional growth. Adecco supports your career development and provides a collaborative environment where your contributions make a real impact.

If you’re ready to elevate your HR career with a forward-thinking company and are excited about this opportunity, apply today! We look forward to connecting with motivated professionals eager to make a difference.

Pay Details: $24.00 per hour

Benefit offerings available for our associates include medical, dental, vision, life insurance, short-term disability, additional voluntary benefits, EAP program, commuter benefits and a 401K plan. Our benefit offerings provide employees the flexibility to choose the type of coverage that meets their individual needs. In addition, our associates may be eligible for paid leave including Paid Sick Leave or any other paid leave required by Federal, State, or local law, as well as Holiday pay where applicable.

Equal Opportunity Employer/Veterans/Disabled

Military connected talent encouraged to apply

To read our Candidate Privacy Information Statement, which explains how we will use your information, please navigate to https://adecco-de.live/en-us/candidate-privacy

The Company will consider qualified applicants with arrest and conviction records in accordance with federal, state, and local laws and/or security clearance requirements, including, as applicable:

• The California Fair Chance Act
• Los Angeles City Fair Chance Ordinance
• Los Angeles County Fair Chance Ordinance for Employers
• San Francisco Fair Chance Ordinance

Massachusetts Candidates Only: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.