🌟 Patient Service Representative – Temp-to-Perm Opportunity!

Are you a people person who loves helping others? Do you have experience in customer service or a medical office setting? We’re looking for a friendly, detail-oriented Patient Service Representative to join a healthcare team in Knoxville, TN!

This is a great opportunity to get your foot in the door with a healthcare organization, with the potential to transition from temporary to permanent employment based on performance and business needs.

📍 Position Details

Position: Patient Service Representative
Location: Knoxville, TN
Pay: $16.50–$18.00/hour (depending on experience)
Schedule: Monday–Friday | 8:00 AM–4:30 PM
Employment Type: Temp-to-Perm
Weekends: None! 🙌

💙 What You'll Do

• Schedule patient appointments and follow-up visits

• Answer incoming calls and connect patients with the appropriate team members

• Register patients and collect accurate demographic, medical, and insurance information

• Verify insurance coverage and obtain necessary authorizations

• Update patient records and maintain accurate documentation

• Prepare patient charts and encounter forms

• Process billing and encounter information, including ICD-9/10 and CPT-4 coding

• Collect and process patient payments and outstanding balances

• Communicate professionally with patients, providers, and healthcare team members

• Follow established policies, procedures, and safety standards

⭐ What We're Looking For

You may be a great fit if you have:

• 1+ year of medical office experience involving appointment scheduling, collections, and ICD-9/10 and CPT-4 coding OR

• 3+ years of customer-facing/customer service experience

• High school diploma/GED preferred

• Excellent communication and customer service skills

• Strong attention to detail and organizational skills

• Ability to work comfortably in a fast-paced environment

• Availability to work Monday–Friday, 8:00 AM–4:30 PM

🎉 Why You'll Love This Opportunity

• Temp-to-perm potential

• Competitive pay of $16.50–$18.00/hour

• Consistent Monday–Friday schedule

• No weekends

• Great opportunity to build healthcare administrative experience

• Work with a team focused on providing a positive patient experience

📩 Interested? Send me your updated resume and let's connect! I'd love to tell you more about the opportunity and see if it's a good fit for you.

Pay Details: $16.50 to $18.00 per hour

Benefit offerings available for our associates include medical, dental, vision, life insurance, short-term disability, additional voluntary benefits, EAP program, commuter benefits and a 401K plan. Our benefit offerings provide employees the flexibility to choose the type of coverage that meets their individual needs. In addition, our associates may be eligible for paid leave including Paid Sick Leave or any other paid leave required by Federal, State, or local law, as well as Holiday pay where applicable.

Equal Opportunity Employer/Veterans/Disabled

Military connected talent encouraged to apply

To read our Candidate Privacy Information Statement, which explains how we will use your information, please navigate to https://adecco-de.live/en-us/candidate-privacy

The Company will consider qualified applicants with arrest and conviction records in accordance with federal, state, and local laws and/or security clearance requirements, including, as applicable:

• The California Fair Chance Act
• Los Angeles City Fair Chance Ordinance
• Los Angeles County Fair Chance Ordinance for Employers
• San Francisco Fair Chance Ordinance

Massachusetts Candidates Only: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.