Collections Associate

Adecco is seeking experienced B2B Collections Associates for a leading global company. These opportunities are available fully remote. The assignments are expected to run through the end of the year. We are looking for professionals who are comfortable making outbound collection calls, handling objections, negotiating payment plans, and partnering with internal teams to resolve invoice issues.

Responsibilities

• Manage a portfolio of past-due accounts and outstanding invoices

• Conduct outbound collection calls and email outreach

• Negotiate payment arrangements and secure commitments to pay

• Investigate and resolve payment barriers, including billing discrepancies, missing POs, and incorrect terms

• Partner with internal stakeholders to resolve invoice issues

• Maintain accurate collection notes and account activity

Qualifications

• 2-3+ years of B2B collections experience

• Strong phone presence and objection-handling skills

• Experience negotiating payment plans and collecting past-due balances

• Ability to manage a high-volume workload and multiple priorities

• Strong communication and follow-up skills

• High school diploma required

• HighRadius experience is a strong plus

Pay Details: $30.00 to $35.00 per hour

Benefit offerings available for our associates include medical, dental, vision, life insurance, short-term disability, additional voluntary benefits, EAP program, commuter benefits and a 401K plan. Our benefit offerings provide employees the flexibility to choose the type of coverage that meets their individual needs. In addition, our associates may be eligible for paid leave including Paid Sick Leave or any other paid leave required by Federal, State, or local law, as well as Holiday pay where applicable.

Equal Opportunity Employer/Veterans/Disabled

Military connected talent encouraged to apply

To read our Candidate Privacy Information Statement, which explains how we will use your information, please navigate to https://adecco-de.live/en-us/candidate-privacy

The Company will consider qualified applicants with arrest and conviction records in accordance with federal, state, and local laws and/or security clearance requirements, including, as applicable:

• The California Fair Chance Act
• Los Angeles City Fair Chance Ordinance
• Los Angeles County Fair Chance Ordinance for Employers
• San Francisco Fair Chance Ordinance

Massachusetts Candidates Only: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.