Case Manager - Suicide Prevention Program

Case Manager - Suicide Prevention Program
Center for Veterans Issues, Inc. (CVI) Location: Wisconsin Service Area Pay: Competitive Pay Based on Experience $22-24hr Schedule: Full-Time | First Shift  8am-5pm M-F
Make a Difference. Save Lives. Restore Hope.
The Center for Veterans Issues (CVI) is seeking a compassionate and dedicated Case Manager to join our Suicide Prevention Program. In this rewarding role, you will work directly with Veterans and their families, providing critical support, crisis intervention, care coordination, and advocacy to individuals at risk of suicide.
This position offers the opportunity to make a lasting impact by helping Veterans navigate challenges, access resources, and build pathways toward recovery, wellness, and stability.
What You'll Do
Crisis Intervention & Safety Planning

• Conduct suicide risk assessments using the Columbia Suicide Severity Rating Scale (C-SSRS)
• Develop individualized safety plans and Wellness Recovery Action Plans (WRAPs)
• Provide crisis intervention and de-escalation support
• Deliver suicide prevention education and gatekeeper training to Veterans, families, and community members

Case Management & Care Coordination

• Conduct comprehensive assessments to identify participant needs, strengths, and barriers
• Develop and monitor individualized service plans focused on recovery and wellness
• Connect participants with VA and community resources, including:
  • Behavioral health services
  • Housing assistance
  • Employment resources
  • Benefits and supportive services
• Assist Veterans with scheduling appointments and navigating systems of care
• Advocate for participant rights and access to services

Education & Coaching
Provide one-on-one and group education related to:

• Suicide prevention and awareness
• Recovery and resilience skills
• Community resource utilization
• Budgeting and financial literacy
• Daily living and coping strategies
• Understanding participant rights

Community Outreach

• Build and maintain relationships with VA partners, Veteran service organizations, and community agencies
• Participate in community events and outreach efforts
• Expand referral networks to ensure Veterans receive comprehensive support

Documentation & Compliance

• Maintain accurate and timely case documentation
• Ensure compliance with agency policies and federal regulations
• Participate in team meetings, trainings, and quality improvement initiatives

What We're Looking For
Required Qualifications

• Bachelor's degree in Social Work, Human Services, Psychology, Sociology, or a related field

OR

• Associate degree plus 4-5 years of case management experience involving needs assessment and service planning
• Minimum of two years of case management experience
• Valid Wisconsin driver's license with a good driving record
• Current vehicle insurance
• Proficiency with Microsoft Office applications

Preferred Qualifications

• Experience working with Veterans
• Experience supporting individuals with mental health and/or substance use challenges
• Familiarity with community resources and services within the region
• Knowledge of ServicePoint or similar case management systems

Skills for Success

• Strong interpersonal and communication skills
• Ability to remain calm and professional during crisis situations
• Excellent problem-solving and critical-thinking abilities
• Commitment to trauma-informed and client-centered care
• Ability to work effectively with diverse populations
• Strong organizational and documentation skills
• Passion for serving Veterans and their families

Working Conditions

• Office-based position with approximately 70% local travel
• Frequent visits to participant homes and community locations
• Light lifting (up to 15 pounds) may occasionally be required

Why Join CVI?
At CVI, we believe every Veteran deserves hope, dignity, and access to the support they need to thrive. Join a mission-driven organization where your work truly matters and where you can make a direct impact on the lives of those who have served our country.
Apply today and help Veterans build safer, healthier futures.
Adeccousa.com
Benefit offerings include medical, dental, vision, life insurance, short-term disability, additional voluntary benefits, EAP program, commuter benefits and a 401k plan. Our program provides employees the flexibility to choose the type of coverage that meets their individual needs.  Available paid leave may include Paid Sick Leave, where required by law; any other paid leave required by Federal, State, or local law; and Holiday pay upon meeting eligibility criteria.

 

Pay Details: $24.00 to $25.00 per hour

Equal Opportunity Employer/Veterans/Disabled

Military connected talent encouraged to apply

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The Company will consider qualified applicants with arrest and conviction records in accordance with federal, state, and local laws and/or security clearance requirements, including, as applicable:

• The California Fair Chance Act
• Los Angeles City Fair Chance Ordinance
• Los Angeles County Fair Chance Ordinance for Employers
• San Francisco Fair Chance Ordinance

Massachusetts Candidates Only: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.