Bilingual Call Center Representative (Onsite)

Adecco is assisting in recruiting for Bilingual M&R Providers Call Center Representatives in Puerto Rico. This is a Temp-to-Hire opportunity offering $13.00 per hour for an onsite position. Selected candidates will provide customer service support while using telephone and computer systems to analyze and resolve customer inquiries and problems.

Responsibilities

• Provide customer service support by telephone and computer.

• Analyze and resolve customer questions, concerns, and problems.

• Navigate multiple computer systems and applications to perform daily job duties.

• Maintain professional and effective communication with customers.

• Follow established procedures and meet service expectations.

Requirements

• 1+ year of customer service experience analyzing and resolving customer problems OR 1+ year of office experience using the telephone and computer as primary tools.

• Intermediate Windows PC navigation skills or higher.

• Ability to navigate and work efficiently across multiple systems.

• Bilingual in Spanish and English.

• Available to work 40 hours per week, Monday through Friday.

• Flexible to work any 8-hour shift within business hours of 8:00 AM to 9:00 PM.

Compensation & Schedule

• $13.00 per hour

• Temp-to-Hire

• Onsite

• 40 hours/week, Monday–Friday

• 16 weeks of training

• No PTO allowed during the training period

Pay Details: $13.00 per hour

Benefit offerings available for our associates include short-term disability and additional voluntary benefits including medical, dental, vision, life insurance, commuter benefits and a 401K plan.

Our benefit offerings provide employees the flexibility to choose the type of coverage that meets their individual needs. In addition, our associates may be eligible for paid leave including Paid Sick Leave and Vacation Leave or any other paid leave required by Federal, State, or local law where applicable.

Equal Opportunity Employer/Veterans/Disabled

Military connected talent encouraged to apply

To read our Candidate Privacy Information Statement, which explains how we will use your information, please navigate to https://adecco-de.live/en-us/candidate-privacy

The Company will consider qualified applicants with arrest and conviction records in accordance with federal, state, and local laws and/or security clearance requirements, including, as applicable:

• The California Fair Chance Act
• Los Angeles City Fair Chance Ordinance
• Los Angeles County Fair Chance Ordinance for Employers
• San Francisco Fair Chance Ordinance