TSMC主力合作_自動化設備商_Software Engineer (Site Reliability)

【Client Description】

Responsible for developing, evaluating, and optimizing advanced process technologies to support innovative product development and sustainable business growth. This role drives technology innovation through feasibility studies, scientific experimentation, and technical problem solving while collaborating closely with engineering, product management, sales, customers, and external research organizations. The position also provides cross-functional technical support and contributes to the development of competitive products, robust process solutions, and continuous technology advancement.

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【Candidate Profile】

•  Bachelor’s degree or above in engineering-related fields such as Mechanical, Electrical, Materials, Chemical Engineering, or equivalent.
• Minimum 4+ years of experience in the semiconductor industry, with a background in equipment engineering, process integration, or technical support.
• Familiarity with semiconductor process equipment (e.g., FOUP systems, AMC control units, gas analyzers) and their applications.
• Experience with equipment validation processes, FAT/SAT, DOE design, and data analysis tools (e.g., Excel, JMP).
• Excellent cross-functional communication and coordination skills to align requirements and drive project execution.
• Proficient in technical writing and capable of communicating effectively with international customers in English.
• Knowledge of cleanroom protocols and relevant standards such as ESD and safety compliance is preferred.
• Self-motivated, eager to learn, and adaptable to new technologies and challenges.

【Responsibilities】

•·      Provide technical support for equipment applications, assisting customers with the deployment, optimization, and maintenance of AMC (Airborne Molecular Contamination) control systems.

·      Analyze equipment operation data to identify, resolve, and prevent AMC-related issues.

·      Collaborate with process, equipment, and quality engineers to integrate cross-functional requirements and deliver technical solutions.

·      Participate in equipment testing, validation, and troubleshooting to ensure system stability and performance.

·      Prepare technical documentation, operation manuals, and customer reports; deliver training and technical presentations.

·      Support new product introduction (NPI) and customer site evaluations, including equipment installation, calibration, and functional verification.

·      Conduct regular customer visits to understand usage scenarios and pain points, providing feedback for product design and feature enhancements.

·      Participate in project planning and progress tracking to ensure quality and timely delivery.

·      Willingness to travel domestically and internationally to support customer site requirements.

Capable of equipment maintenance and modification..