Service Engineer (SMT)

Company Overview:

Our client is a well-established trading company specializing in electronics production technologies, with operations across 10 countries. The company provides a wide range of high-quality SMT equipment, industrial robots, and production solutions tailored to diverse manufacturing needs.

Qualifications:

• Bachelor’s Degree or a Master’s Degree in Electrical Engineering, Mechanical Engineering, or a related field

• English: Daily Conversation Level (Able to communicate in English)

• Experience with SMT, Omron, AOI, or related production equipment is highly preferred

• Experience in machine installation, maintenance, troubleshooting, or technical customer support is an advantage

• Proficient in Microsoft Office

• Strong problem-solving and communication skills

• Service-minded, responsible, patient, and able to work under pressure

• Willing to work overtime, weekends, holidays, or respond to emergency service calls when required

• Valid driver's license is required (can use company’s cars)

Responsibilities:

• Provide installation, maintenance, troubleshooting, and production support for SMT equipment

• Support AOI and SMT machines at customer sites

• Monitor and maintain machine and electrical equipment performance to ensure reliable operation

• Provide technical support and training to customers on equipment operation, safety, and proper usage

• Coordinate with customers and internal teams to resolve technical issues and improve machine performance

• Provide timely on-site service and respond to customer inquiries and urgent service calls

• Support continuous improvement activities related to safety, quality, and cost efficiency

• Prepare service reports and provide clear feedback on customer issues and machine conditions

• Follow all Health, Safety, and Environmental (HSE) standards and company regulations

• Support the Manager and Senior Engineers with other technical tasks as assigned