Sales Operations Associate

A global leader in advanced materials science, specializing in high-performance products used in healthcare, electronics, and industrial applications. The organization is known for its innovation, strong quality standards, and collaborative approach, supporting customers worldwide with reliable and cutting-edge solutions.

This role supports logistics, sales operations, reporting, and marketing activities. You will coordinate with internal teams, distributors, and external partners to ensure smooth operations, accurate reporting, and effective support for commercial activities.

1. Logistic Support

• Process Orders into ERP System for Incoming shipment and place orders for replenishment with Singapore.
• Monitor incoming shipment, quality checking, and update system.
• Match Airway bills and invoices, follow-up with cargo permit.
• Manage inventory and conduct quarterly stock check with hospitals, Importers and distributors for consignment stock.
• Conduct internal stock check at least twice a year.

2. Sales Support

• Liaise with the distributors in various Provinces for their requirement.
• Local Tax Invoice administration
• Work closely with distributors to prepare quotations (pricing confirming), coordinate the importation issues.
• Assist to complete the tender bidding process
• Reimbursement/Pricing

3. Sales Reporting

• Provide timely detail sales report, inventory and implantation reports to sales leader and FSAs
• In-market sales data and inventory balance collected from distributors, and build up reports monthly

4. Local Marketing Support

• Provide administrative and logistic support for Product Workshops or Congress
• Provide administrative support for FSA - order brochures, sample products (inbound & outbound system entry and QA checking), CD, clinical paper, scanning of papers etc.
• Book Air-tickets, visa arrangement, hotel accommodation for Doctors, congress or workshops

5. Administrative Support 

• Support for Miscellaneous Activities.
• Business Documents Filing and Mailing
• In emergency cases, be prepared to work longer hours and/or odd hours