Recovery Administrator

We’re looking for a detail-focused Recovery Administrator to join our Client Information Request Team on a 3-month assignment starting 14 September. You’ll support the accurate and timely management of client information, with a key focus on reviewing documents, and privacy-checking information.

About the Role

You’ll be responsible for:

• Reviewing and privacy-checking client documents before information is released.
• Identifying privacy and confidentiality concerns and following the appropriate process.
• Preparing, coordinating and dispatching information to clients, and authorised parties.
• Processing information requests accurately and within required timeframes.
• Managing a high volume of work while meeting KPIs for speed, accuracy and quality.
• Maintaining accurate client information and ensuring privacy requirements are met.
• Working collaboratively with colleagues to ensure requests are progressed efficiently.
• Contributing to process improvements and sharing knowledge with the wider team.
• Communicating primarily via email, with no regular client phone calls.

About You

We’re looking for someone who:

• Has exceptional attention to detail and an “eagle eye” for identifying important information.
• Is accurate, organised and able to manage competing priorities.
• Is confident working digitally across multiple systems and documents.
• Learns quickly and is comfortable following processes and using sound judgement.
• Can balance speed and quality in a high-volume environment.
• Works well independently while also contributing positively to a team.
• Understands the importance of privacy, confidentiality and handling sensitive information appropriately.

How to Apply

If this sounds like the right opportunity for you, we’d love to hear from you. Please upload a copy of your current CV when submitting your application.