Telesales Agent

We are seeking a Telemarketing / Sales Executive (6-Month Contract) to engage potential customers, promote financial products, and drive sales performance. The role involves making outbound calls, building customer relationships, achieving sales targets, handling customer inquiries, and explaining financial products in a simple and clear manner. Ideal candidates are target-driven, possess strong communication and negotiation skills, and are proficient in Bahasa Melayu with confidence in English. Previous experience in sales, telesales, or telemarketing is preferred.

Key Responsibilities

1. Sales & Customer Engagement

• Make outbound and drop-off calls to potential customers using provided leads or databases

• Present, promote, and sell products/services effectively using solid arguments

• Build and maintain positive business and customer relationships

• Accurately record calls, sales, and prospect interactions in the provided system

2. Performance & Issue Resolution

• Consistently achieve and exceed sales targets and KPIs

• Handle customer inquiries and complaints, providing feedback to improve products/services

• Demonstrate a strong understanding of financial products, markets, and industry regulations

• • Simplify and explain complex financial information in a clear and understandable manner

Preferred Skillset

• Experience in sales, telesales, or telemarketing is preferred

• Proficiency in Bahasa Melayu and confidence in speaking English

• Strong interpersonal, communication, and negotiation skills

• Target-driven, self-motivated, and resilient in facing challenges

• Ability to simplify complex financial information for customers