Technology Account Lead

The client is a multinational organization operating in a highly dynamic industry, with regional presence across multiple markets. The engagement involves managing complex account relationships, ensuring seamless program delivery, and coordinating with cross-functional teams to support ongoing business operations and strategic initiatives.

Job Title: Technology Account Lead – IT Account Management

Experience Level: 5+ years

Location: Kuala Lumpur (Candidates must re-locate to Kuala Lumpur, Malaysia. Employment Pass (Visa) will be provided)

Contract: 12 Months

Summary

We are looking for a Technology Account Lead to manage the technology relationship with the client and drive the growth of the account. The role will involve managing technology engagements, understanding client needs, identifying new opportunities, and working with internal teams to deliver the right technology solutions.

Required Skills

• Strong Account Management experience with a technology/IT services background.
• Experience managing client relationships and senior stakeholders.
• Hands-on experience with account growth, up-selling and cross-selling.
• Good understanding of IT services, technology solutions and delivery.
• Strong stakeholder management and communication skills.
• Ability to work with multiple teams and manage client expectations.
• Good understanding of technology transformation and business transformation.
• Exposure to Account Delivery Management and Technology Architecture Sales is an advantage.

Key Responsibilities

• Act as the main point of contact for technology-related activities within the account.
• Manage client relationships and ensure technology solutions are aligned with business needs.
• Identify up-selling and cross-selling opportunities to grow the account.
• Develop account plans and work with internal teams to deliver technology services.
• Understand client requirements and identify opportunities for technology transformation.
• Coordinate with cross-functional teams to ensure smooth project delivery.
• Monitor account performance and identify areas for improvement.
• Provide guidance on technology strategy and support overall account growth.