Inside Sales Support Representative

The Inside Sales Support Representative is responsible for improving sales productivity and efficiency by supporting Sellers through enablement, operations, and post sales activities. This person will equip the sales team and external business partners with Lenovo resources, tools, and processes. The Inside Sales Support Representative will engage with various teams, including Product, supply chain, logistics, marketing, communities, and external agencies, working together to improve the overall partner experience.

Key Responsibilities:

• Supports quotation/pricing request and managing priorities with multiple stakeholders in IT environment/products.

• Proactively monitors and strives to maintain high levels of quality, accuracy and process consistency in the sales operations organization’s planning efforts.

• Develops and maintains internal support processes for sellers and their business partners, including OVP reporting and custom builds

• As needed coordinates planning activities with other stake holding functions & deep dives to derive actionable strategies in trouble areas.

• Focuses on continuous process and experience improvement, assisting with troubleshooting and development of new processes

• Provides content for enablement related to processes and partner operations

• Builds peer support and strong internal-company relationships with other key employees

• Participate in group activity to develop and drive for process enhancement

• May operate on a multi-country basis.

Qualifications:

• Bachelor’s Degree or equivalent experience

• 3-5 years’ experience in inside sales orsales operations

• Ability to carry out tasks under minimal supervision

• Strong presentation, communication, and interpersonal skills

• Comfortable working in a fast-paced environment

• Proficiency in MS Office Suite and Excel

• Experience with operational tools(CRM, Salesforce,D365)

• Preferably in IT company background Kuala Lumpur, Malaysia

How to Apply:

Interested candidates are invited to submit their application via LinkedIn or email idhil.hashim@adecco.com and staffing@adecco.com. Please include "Inside Sales Representative'' in the subject line.