Face Designer (Mid Valley)

Role Purpose

Responsible for ensuring accurate, real-time inventory visibility across all e-commerce channels at country level and to maximize online availability while minimizing stock discrepancies and losses. 

Key Responsibilities

1. Omnichannel Inventory Management

• Oversee stock accuracy across OMS, WMS, and SAP (source of truth)
• Lead stock reconciliation cadence: daily sanity checks, weekly discrepancy analysis, monthly resolution before book closing

2. Marketplace Inventory Sync

• Ensure real-time/near-real-time stock updates across all selling platforms via OMS API
• Manage "Fulfilled by Platform" (3P) stock reconciliation: daily stock image, sales, and movement files with Propel
• Ensure inbound traceability with platform partners are available

3. Returns and Claims Management

• Manage consumer returns end-to-end (policy, QC, reintegration/destruction decisions)
• Oversee claims management (inbound discrepancies, theft/loss, shortage penalties)

Required Skills

·      Familiar with SAP ECC and S4 system

·      Attention to detail with good data analytic skills

·      Proactive in problem solving

• ·      Cross-functional communication and stakeholder management.

Requirements

• Minimum SPM qualification or above
• Prior experience in beauty, skincare, cosmetics, retail, or customer service is an advantage
• Passionate about skincare, beauty, and customer engagement
• Strong communication and interpersonal skills
• Sales-driven with customer-oriented mindset
• Comfortable demonstrating skincare routines and product usage
• Well-groomed with professional appearance and positive attitude
• Able to work retail hours, including weekends and public holidays 

How to Apply:

Interested candidates are invited to submit their application via Adecco Portal or email aisyah.musa@adecco.com and staffing@adecco.com. Please include "E-Ops Inventory Management Executive' in the subject line.