Business Development & Commercial Applications Coordinator

Position Title: Commercial Operations Coordinator (Business Support)

Industry: FMCG

Working Duration: Contract until July 2027

Working Day & Hours : Monday - Friday; 9am - 6pm (Hybrid)

Working Location: 1Powerhouse, Crown Penthouse, 1, Persiaran Bandar Utama, 47800 Petaling Jaya, Selangor

Salary: Basic up to RM 8,000 (Based on experience + skills) with statutory contribution + leave entitlement + medical insurance 

If you are interested to apply, please forward your latest resume to Nursabrina.Zaidi@adecco.com AND staffing@adecco.com

Subject: Job Application – Commercial Operations Coordinator (Business Support)

Position Summary

Provide dedicated operational, commercial, and administrative backfill support to the commercial and business development teams. As commercial directors and team members are incrementally allocated to Project NEO for critical commerce application testing, user acceptance testing (UAT), and deployment training, this role serves as the vital operational anchor to safeguard business continuity.

Acting as a trusted bridge between daily commercial execution and enterprise transformation, the coordinator absorbs day-to-day sales operations, multi-channel trade support, commercial reporting, and foundational account administration—ensuring business-as-usual momentum remains uninterrupted while core teams drive the digital agenda.

Skills & Profiles

1. Technical Proficiency & Commercial Acumen

Commercial Acumen: Practical understanding of sales administration, commercial processes and workflows, commercial reporting, and basic trade/retail dynamics.

Systems & Data Literacy: Advanced proficiency in Microsoft Excel (pivot tables, VLOOKUPs, data tracking) and familiarity with collaboration platforms (SharePoint, MS Teams).

Organisational Agility: Highly structured with the ability to manage competing priorities, track multiple commercial deliverables simultaneously, and maintain high accuracy under pressure.

2. Core Traits & Attributes

Collaborative Communicator: Confident, professional interpersonal skills with the ability to coordinate across sales, finance, supply chain, and external partners.

People-First & Relationship Builder: Highly approachable, empathetic, and skilled at building rapport quickly across all levels of the business.

Agility & Resilience: Comfortable adapting to variable workloads and flexible hours (balancing quieter admin days with fast-paced, high-intensity training days), fast changing project timelines, and quick problem solving.

Exceptional Organizational Skills: Meticulous attention to detail with the capacity to manage competing priorities in a fast-paced transformation environment.

Can-Do / Hands-On Attitude: Proactive, action-oriented, resilient, and eager to support the team hands-on wherever needed.

Preferred Experience

Professional Background: 1 to 3 years of experience in commercial operations, sales administration, supply/channel coordination, finance-adjacent administration, or project coordination—ideally within FMCG, retail, beauty, or a fast-paced multinational corporate environment.

Commercial & Channel Exposure: Practical familiarity with commercial concepts such as order-to-cash workflows, distributor/channel management, stock-in/stock-out (SISO) visibility, or commercial reporting.

Financial Acumen: Demonstrated experience handling basic financial administrative tasks.

Systems & Data Literacy: Strong proficiency in Microsoft Excel (data handling, basic tracking sheets) and collaboration tools (SharePoint, MS Teams/Planner). Prior exposure to digital workflows software platform enterprise reporting dashboards is a distinct advantage.

Cross-Functional Collaboration: Experience working with diverse stakeholders (sales, finance, supply chain, and project teams), showing an ability to bridge operational needs with project demands.

Working Requirements

On-Site Presence: Availability to work on-site during training delivery and travel between local offices or training venues when required.

Schedule Flexibility: Willingness to adjust working hours during peak periods and support cross-time-zone meetings where necessary.

Work Authorization: Legal authorization to work in the relevant country or location.

Key Success Metrics / KPIs

Commercial Continuity: Seamless day-to-day operational support, ensuring commercial managers experience minimal disruption while deployed on Project NEO.

Reporting Timeliness & Accuracy: Delivery of accurate, on-time sales reports and commercial documentation.

Cross-Functional Responsibilities: Effective communication and proactive issue-resolution across sales, supply chain, and finance stakeholders.