Administrator - Insurance Operations

Our client is a global professional services organisation specialising in risk, insurance, and reinsurance solutions, with a strong presence across Asia-Pacific. Its regional business services team supports international markets through structured, high-quality operational and administrative services, offering exposure to regional insurance operations in a collaborative and professional environment.

Job Description

• Ensures timely and accurate production/processing of relevant documents/information (includes report preparation)
• Contributes to achievement of Service Level Agreements (SLAs), Key Performance Indicators (KPIs) and business objectives
• Adheres to Company policies and performance standards
• Updates reports based on predefined templates on a regular basis to ensure accurate entry
• Maintains a basic understanding of the core aspects of relevant Insurance and related legislation

Requirements

• 1–5 years of experience in:
  • Shared services / BPO / operations
  • OR accounting / finance-related roles
• Strong attention to detail and ability to handle high-volume tasks
• Comfortable working with systems, data, and structured processes
• Basic Excel proficiency (reporting / data handling)
• Open to candidates with less experience if you’re highly meticulous and detail-focused
• Strong communication in English

Additional Information

• 12 months contract
• Salary up to RM 3,800
• Work arrangement: 2 weeks in office, 2 weeks wfh
• Opportunity to convert to a permanent position based on performance

How to Apply:

Interested candidates are invited to submit their resume to adam.mazlani@adecco.com and please include "Administrator, Insurance Operations" in the subject line.