Sales associate/ Sales Executive
- Typically high‑net‑worth individuals with strong appreciation for craftsmanship and heritage.
- Values exclusivity, rarity, and limited‑edition timepieces.
- Often well-informed on movements, complications, and market trends.
- Prefers personalized, relationship‑driven service with long‑term clienteling.
- Motivated by both passion for horology and investment value.
- Expects seamless service across Europe, including tax‑free shopping guidance and after‑sales support.
- Mix of local European collectors, international luxury tourists, and regional business professionals.
- 1–3+ years of experience in luxury retail, jewelry, or high-end watch sales.
- Strong understanding of European luxury clientele and buying behavior.
- Excellent communication skills with polished, professional presentation.
- Deep interest in horology; able to explain craftsmanship and technical details clearly.
- Skilled in clienteling, relationship building, and tailoring recommendations.
- Organized, detail-oriented, and capable of managing multiple clients simultaneously.
- Motivated, proactive, and confident working toward sales targets.
- Deliver personalized, high-standard customer service tailored to European luxury clientele.
- Build and maintain strong client relationships through ongoing communication and clienteling.
- Present and explain timepieces with deep product knowledge, including materials, movements, and complications.
- Proactively identify sales opportunities and curate product selections for clients.
- Support store operations including stock management, visual merchandising, and CRM updates.
- Handle transactions accurately while ensuring a smooth customer experience.
- Provide after-sales guidance, including servicing timelines and care recommendations.
- Collaborate closely with the team to meet monthly and quarterly sales targets.
Ref: JN-082026-208859