Assistant Store Manager

luxury fashion house celebrated for its craftsmanship, innovation, and timeless elegance. The brand offers luxury leather goods, footwear, ready-to-wear, accessories, and fragrances, delivering exceptional customer experiences through a strong heritage and commitment to excellence.

Experienced luxury retail professional with proven success in store management and team leadership.

Strong track record in driving sales performance, achieving KPIs, and maximizing business opportunities.

Skilled in CRM management, VIP client development, and customer retention strategies.

Demonstrated ability to lead, coach, and motivate teams to achieve operational and sales excellence.

Strong understanding of luxury retail operations, visual merchandising, and inventory management.

Data-driven with the ability to analyze business performance and implement effective action plans.

Passionate about luxury fashion and committed to delivering exceptional customer experiences.

Excellent interpersonal and communication skills, with the ability to build long-term client relationships.

Experienced in managing daily store operations while maintaining the highest brand standards.

Results-oriented, proactive, and capable of thriving in a fast-paced luxury retail environment.

Lead and manage all aspects of store operations to achieve sales and profitability targets.

Drive business performance through effective sales strategies, team management, and customer engagement.

Build and develop a strong VIP customer base through proactive CRM initiatives.

Recruit, coach, motivate, and develop team members to maximize individual and store performance.

Monitor sales trends, business metrics, and KPI achievements, implementing action plans where necessary.

Ensure exceptional client experience that reflects Ferragamo's luxury service standards.

Oversee inventory management, stock accuracy, and loss prevention procedures.

Maintain visual merchandising standards and ensure brand image consistency.

Manage staff scheduling, manpower planning, and team productivity.

Collaborate with regional and head office teams to execute business initiatives and support store growth.