Middle Office Representative

Location: Hybrid, 4 days
Employment Type: 12-month contract

An exciting opportunity has arisen for a Middle Office Representative to join a dynamic operations team supporting multiple institutional clients. This role sits at the heart of the trade lifecycle, acting as a key link between clients, counterparties, and internal teams to ensure the timely and accurate processing of trades and settlements.

The position combines operational expertise, stakeholder management, and problem-solving, making it ideal for someone who enjoys working in a fast-paced environment and collaborating with a wide range of stakeholders.

Key Responsibilities

• Manage the settlement of trades across multiple client accounts.


• Support the trade lifecycle from trade confirmation through to settlement completion.


• Liaise with counterparties and internal teams to resolve queries, exceptions, and settlement-related issues.


• Monitor trade activity and investigate breaks, exceptions, and failed trades.


• Participate in regular client meetings to provide updates on trade status, operational activities, and process improvements.


• Build and maintain effective relationships with clients, counterparties, and internal stakeholders.


• Produce accurate client and internal management reports.


• Contribute to incident management, escalation handling, and operational problem resolution.


• Maintain high standards of data accuracy and operational control.


• Support continuous improvement initiatives and identify opportunities to enhance processes and client service.


• Share knowledge and provide guidance to colleagues across the wider team.


• Act as a subject matter resource within the Middle Office function when required.

Skills and Experience

Applications are welcomed from individuals with experience in areas such as:

• Middle Office Operations


• Trade Support


• Settlements


• Securities Operations


• Investment Operations


• Custody Operations


• Capital Markets Operations

Experience in the following areas would be particularly beneficial:

• Trade lifecycle management


• Trade confirmations


• Settlements processing


• Counterparty interaction and relationship management


• Break management and exception resolution


• Stakeholder management


• Client reporting and operational reporting


• Financial markets and investment products


• FX operations or broader markets exposure

What We're Looking For

• Strong analytical and problem-solving skills.


• Ability to investigate complex issues and drive resolution.


• Excellent communication and relationship-building capabilities.


• Confidence interacting with internal and external stakeholders.


• Strong organisational skills and attention to detail.


• Ability to manage competing priorities within a deadline-driven environment.


• A collaborative approach and willingness to support colleagues across the team.


• Commitment to delivering a high-quality client experience.

Why Apply?

This role offers the opportunity to develop expertise across settlements, trade support, client servicing, and operational risk management within a collaborative and professional environment. You will work closely with experienced colleagues, gain exposure to a broad range of stakeholders, and play an important role in supporting critical investment operations activities.