Client

Case Study – Delivering In-demand Change Specialists Within a Month for a UK Energy Provider

See how Adecco helped a UK sustainable energy provider quickly deploy specialist change resources for a major transformation programme – replacing costly consultancy with a fast and compliant talent solution.

About the Client

The client is a UK-based sustainable energy provider.

The Challenge

The client was embarking on a large-scale transformation programme that required experienced change professionals to help simplify and automate key processes and drive cost efficiencies across the business.

To support the programme, they needed to hire specialists with proven experience in delivering complex transformations.

Adecco had already provided recruitment services to the client and were a natural choice based on previously successful delivery and established relationships. The client also needed a partner they could trust to operate confidentially and deliver a faster, more cost-effective solution than their previous consultancy service.

The client’s hiring requirements also needed to be delivered under a tight timeframe, with initial calls and briefings, candidate profiles submitted, screening, interviews, and final candidates appointed in under four weeks.

Our Solution

The Adecco team began with an in-depth call to:

Clarify the transformation objectives and the role of the change team.
Define the profiles required (Business Process Analysts and Senior Change Specialists).
Agree expectations around timeframes, screening, confidentiality and stakeholder engagement.
Share market-rate insights upfront, helping the client align their budgets with the calibre of specialist talent required and ensuring the roles would remain competitive in a tight market.

Adecco Career Centre (ACC)

Delivery was centralised through the ACC, drawing on:

Targeted sourcing via established talent pools, job boards and LinkedIn.
Headhunting and referrals to tap into experienced change and transformation professionals not actively on the market.
A tailored qualification and screening process, refined from our previous experience in delivering roles at pace.

Due to the programme's confidential nature, candidates were asked to sign NDAs before interviews, with the client’s name disclosed only once these were in place.

All communications and attraction materials had to be carefully managed to protect the client’s details while still maintaining an engaging and compelling proposition.

Adecco’s Recruitment Expertise

Throughout, the Adecco team drew on their experience to share best practices for the candidate qualification and screening process.

The internal recruitment process included an initial screening with a Delivery Consultant, a further call with the Service Delivery Manager and Client Services Director, and a final conversation with the client’s stakeholders. This ensured that every candidate was assessed not only for skills and experience but also for their cultural fit and alignment with key traits specified by the client’s stakeholders.

Governance and Compliance

Alongside rapid sourcing, the team built a strong compliance framework, including:

IR35 determinations completed using our established tools.
Candidate contracts managed by the ACC and aftercare teams.
Additional support from Adecco’s finance, project support, business assurance, onboarding, background screening and aftercare teams.

Outcomes

Initially, the client was concerned that no recruitment partner would be able to meet their tight timelines. However, the Adecco team exceeded their expectations, reinforcing trust in our capabilities.

This was achieved by exceeding expectations on time-to-hire, successfully providing high-calibre specialists, and offering a structured, repeatable hiring model supported by Adecco’s infrastructure and specialist expertise.

Ultimately, our SOW model provided the specialist expertise, clear accountability, defined deliverables, and cost predictability that the client sought. With a proven model in place, the team are now well placed to support the client further, with scope and potential for delivery to be extended in future.

Key Results

Successful deployment of 2 x Business Process Analysts and 2 x Senior Change Specialists within a month.
Average time to hire of 7.16 days maintained.
Significant cost reductions achieved compared to previous consultancy.

Enhance Your Recruitment with Adecco

If you’re managing a high-stakes transformation with multiple stakeholders, regulatory pressure and a need to stabilise critical workstreams, Adecco can help – combining experienced delivery leaders with structured governance and ongoing support to keep your programme on track.

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